Privacy policy

Pocacrate collects the information needed to process orders and assist customers. This may include your name, email address, delivery address, contact number, order details and payment confirmation.

We use this information to confirm payments, fulfil purchases, arrange delivery, provide order updates and resolve enquiries.

Where necessary, relevant information is shared with our storefront provider, payment services, shipping providers and suppliers involved in fulfilling your order. These providers may process information outside your country and have their own privacy policies.

For event applications, we may need additional information specified by the organiser. We will explain what is required and why before collecting it, and share it only as necessary for the application.

We do not sell your personal information. Promotional use of your information will be subject to any consent required by applicable law.

We take reasonable steps to protect customer information and retain it only for as long as needed for order fulfilment, record keeping, dispute resolution or legal requirements.

Our storefront and its service providers may use cookies or similar technologies to operate the website and checkout. Please refer to their policies for details.

To ask about your information, request access or correction, or withdraw consent, contact pokacrate@gmail.com. Withdrawing consent may affect our ability to fulfil an order where the information is necessary.